Terms & Conditions
MSIF websites terms & data protection
Last updated: 10th March 2018
The MS International Federation holds the copyright to the content of its websites except where otherwise indicated. Images on these sites are published by kind permission of individuals, our member organisations, or the European Multiple Sclerosis Platform. Some of these permissions prior to May 2018 are verbal. From May 2018 written consent will have been attained for all newly acquired photos. They may not be reused without the explicit consent of the individuals or organisations that own the copyright. To seek permission to reproduce or translate the content of this site, or to request removal of a photo please contact us.
For the avoidance of doubt, you have our permission to download material where indicated on our websites. For permission to reproduce material please contact The MS International Federation head office.
Content posted by you – Any content that you post to our websites and/or social media channels (e.g. photos and videos) is your responsibility, and you must make sure that you have the necessary rights to post that content (e.g. by obtaining permission of copyright owners if necessary).
Keeping our website and social media channels safe – We need your help to keep our websites and social media safe. Therefore, you must adhere to the following: a. You must not collect users’ content using automated means b. You must not upload viruses or other malicious code c. You must not bully, intimidate or harass anyone d. You must not post any content that infringes or violates someone else’s rights, or otherwise violates the law, or that is hateful, threatening, pornographic or violent.
By posting any content, you give the MS International Federation a non-exclusive, royalty-free worldwide right to use and reproduce that content across all of MS International Federations websites and social media.
Any private messages sent to the MS International Federation via social media (e.g. Facebook Messenger) will be deleted once the enquiry has been dealt with.
Third party websites
MS International Federation websites may include links to other relevant websites. The MS International Federation is not responsible for the content or conduct of any third party sites it links to. The MS International Federation is not responsible for such third parties and you use those websites or resources at your own risk. The MS International Federation is only responsible for its own websites: www.msif.org, www.worldmsday.org, www.progressivemsalliance.org, https://actonms.msif.org/ and www.kissgoodbyetomsglobal.org
Links to this site
The MS International Federation encourages people and organisations dedicated to tackling MS to link to these websites. You do not need to ask our permission to do so.
These websites are not intended to give advice on medical diagnosis or treatment. The information should not be relied on to suggest a course of treatment for a particular individual, and it should not be used in place of a visit, call, consultation or the advice or a physician or other qualified healthcare provider. You should contact or see your physician or other qualified healthcare provider promptly if you have any questions or before embarking on a new treatment, diet, or fitness program etc.
You should never disregard or delay seeking medical advice from your physician or other qualified healthcare provider because of something you have read, heard or seen on these websites.
Although the MS International Federation has made every effort to provide high quality information, the MS International Federation disclaims any implied guarantee about the accuracy, completeness, timeliness or relevance of any information.
We take great care with our websites to ensure they are free of any offensive or damaging material. However, you use these sites at your own risk and The MS International Federation will not be liable for any costs or losses you incur through your use of our websites.
Events promoted online (on an MSIF site or third party site) in aid of the MS International Federation – Please be aware that organising and running the event is your responsibility. You will be responsible for taking care of all permits, permissions or other similar issues arising from the event that you organise and The MS International Federation will not have any liability in relation to any injury, damage or loss at an event, unless The MS International Federation has issued Public Liability Insurance to you.
Donations and fundraising
Donations on MS International Federation websites (except for the Progressive MS Alliance website) are managed by the MS International Federation and its payment gateway providers. These terms relate to all donations managed by the MS International Federation. Those on the Progressive MS Alliance website have separate terms below.
Finance and personal data for donations – The MS International Federation and its payment gateway ae legally obligated to retain essential data relating to your donation for at least seven years. The MS International Federation does not retain payment card details. The MS International Federation abides by the laws of the United Kingdom of Great Britain and Northern Ireland in relation to data retention and protection for financial transactions.
Donations will be used as described on the fundraising page, in line with MS International Federation policies.
Refunds Policy for Donations – The MS International Federation is happy to refund your donation if you have made it in error. You have 48 hours to request a refund. If you wish to request a refund then please contact us using the contact details on the relevant website.
Without your consent the MS International Federation will not contact donors who contribute to fundraising pages on MS International Federation websites.
Removing or deleting offensive material/comments
The MS International Federation’s rights may remove any content posted by you, or prevent access by you to our websites if you do not comply with these Terms. Any failure by the MS International Federation to enforce its rights under these terms if you do not comply is not a waiver and we remain entitled to enforce our rights in relation to that or any other non-compliance by you.
The MS International Federation entity and relevant law governing these terms form an agreement between you and The MS International Federation, subject to the laws of the United Kingdom of Great Britain and Northern Ireland.
Terms specific to the Progressive MS Alliance
This website is managed by Multiple Sclerosis International Federation on behalf of the Progressive MS Alliance.
MSIF is committed to protecting the privacy of the users of the Progressive MS Alliance website.
MSIF collects no personal information about these users except where they specifically and knowingly provide it.
If you subscribe to the Progressive MS Alliance e-newsletter, MSIF will retain your email address so that we can send you the newsletter.
You may unsubscribe from the e-newsletter at any time.
MSIF may in the future transfer your email address to one or more members of the Progressive MS Alliance (including members outside the European Economic Area).
MSIF will not share your email address with any other individuals or organisations.
If you submit a query or contact us via the website, MSIF will use the information you supply only to respond to your enquiry.
You may amend or request access to the personal data MSIF holds on you by:
- Emailing [email protected]
- Calling +44 (0)20 7620 1911
- Writing to Multiple Sclerosis International Federation, Skyline House, 200 Union Street, London SE1 0LX
Donations through the Progressive MS Alliance website
Donations made through the Progressive MS Alliance website will be made to the National Multiple Sclerosis Society (USA). The National Multiple Sclerosis Society (USA) is responsible for all donations, data protection and security. The MS International Federation has no responsibility for any donations made through the Progressive MS Alliance website. For information on the terms relating to donations to the National Multiple Sclerosis Society (USA) please contact them via the contact section of their website.
Terms specific to Kiss Goodbye to MS Global
Refunds Policy for Merchandise
The refunds page is the responsibility of Kiss Goodbye to MS/MS Research Australia. Kiss Goodbye to MS Global does not have any responsibility for transactions, returns or refunds. Please check their terms and conditions regarding refunds.